Duty of care by design

Every employee accounted for, every trip under control.

An employee transport platform for organisations that move people on shifts — BPOs, IT services, hospitals and delivery centres. Plan the routes, allocate the cabs, watch the trips run, answer the safety alerts, and settle the vendor bill against what actually happened.

Eight roles, each with its own guide No setup — sample data is loaded

What the product is actually for

Four problems, solved end to end rather than partially.

Duty of care you can evidence

Night-drop safety rules are checked before a route is published and again when it changes. SOS reaches the control room in one tap, and every incident carries an acknowledgement, an investigation trail and a closure reason.

Planning that respects the constraints

Demand is pooled by pickup area and split to fit real vehicle capacity. Expired driver or vehicle documents block allocation outright. Anything the system decides, an authorised person can override — with a reason that is recorded.

Live operations without guesswork

The dispatch board shows every trip by stage. Delays, no-shows and missing telemetry surface as exceptions. Stale GPS is labelled as last-known — the product never dresses old data up as live.

Billing you can defend

Completed trips price themselves from the vendor rate card. The vendor's claim is compared line by line, differences land in a reconciliation queue, and nothing is approved while a line is still in dispute.

One trip, one guarded lifecycle

A trip only moves through valid stages. The system refuses impossible jumps, so the operational record stays trustworthy — and so does the invoice built on it. See the full state machine.

Planned The trip exists but nothing is allocated yet.
Assigned A vendor, vehicle and driver are attached.
Confirmed The vendor has accepted the assignment.
Driver en route The driver has started towards the first pickup.
At pickup The cab has arrived at a pickup point.
In progress Passengers are on board and the trip is running.
Completed The trip finished and is locked for billing.
Cancelled The trip will not run and is not billable.
Exception Something needs a dispatcher decision before it continues.

Modules

Every module in the product, and what it covers.

Employees

Transport profiles, eligibility, approved pickup points, emergency contacts and CSV roster import with row-level validation.

Shifts & demand

Recurring and ad-hoc shifts, pickup windows, configurable request and cancellation cut-offs, and demand generated from the roster.

Routes & pooling

Capacity-aware route proposals grouped by area, manual reordering, moving passengers between routes, and safety checks before publication.

Fleet & vendors

Vendors, vehicles, drivers, vehicle classes and a compliance register with expiry tracking that blocks non-compliant allocation.

Trips & attendance

Manifests, a guarded trip lifecycle, boarding and drop capture, no-show handling and dispatcher corrections with reasons.

Safety & incidents

SOS, route deviation, driver-late and GPS-stale detection, severity triage, escalation and closure with a full audit trail.

Billing & reconciliation

Rate cards by trip, distance, seat or slab, invoice generation, authorised adjustments, dispute resolution and finance export.

Reports

Utilisation, on-time performance, cost per trip and per passenger, no-show trends, incident analysis and vendor scorecards.

Notifications

Event templates per channel, quiet hours, critical messages that bypass them, and a delivery log that records failures honestly.

Administration

Sites, business units, roles, transport policy, document types, notification templates, retention settings and the audit log.

See it with real data

The demo environment is loaded with a working operation: 100 employees, 19 cabs across 3 vendors, a week of completed trips, open incidents and invoices mid-reconciliation. Sign in as any role and follow its guide.