Driver
See today's trips, run the manifest, report problems.
A vendor driver. Everything is built for one-handed phone use while stationary.
Try this role now
Sign in with the demo account and start at Driver today.
A 2-minute guided tour offers itself when you arrive, and highlights each screen as it explains it. You can replay it any time from your account menu.
What you are responsible for
- Check your assignments and your own compliance status
- Move the trip through its stages as you drive it
- Mark each passenger boarded, dropped or no-show
- Report a problem, or raise an SOS
How to do it
4 workflows, in the order you will meet them.
1. Start your day
Before your first trip.
- Open Today. Any compliance problem appears at the top in red — if your licence or verification has expired you cannot be assigned trips until your vendor renews it.
- Your assignments are listed in running order with the start time, vehicle and passenger count.
- Tap an assignment to open its route and manifest.
2. Run a trip
From leaving for the first pickup until the last drop.
- Open the trip and tap the large status button as you go: Driver en route when you set off, At pickup when you arrive, In progress once people are aboard.
- Each status change notifies the passengers automatically — you do not need to call them.
- For each passenger, tap Boarded when they get in and Dropped when they get out.
- Tap End trip after the last drop. Anyone still marked as boarded is recorded as dropped and the trip closes.
Statuses only move forward through valid stages. If a button you expect is missing, the trip is not in a state that allows it.
3. Mark a no-show
The passenger has not arrived after the agreed wait time.
- Call the passenger first — their number is on the manifest row.
- If they still do not arrive, tap No-show and confirm.
- A low-severity incident is raised and the record feeds route and vendor performance figures.
Only mark a no-show after waiting the agreed time and trying to call. A dispatcher can correct it later, but the correction is logged.
4. Report a problem or raise an SOS
A vehicle issue, a route problem, a passenger concern, or an emergency.
- From the trip screen, tap Report a problem and choose the category and severity.
- For anything urgent or unsafe, use SOS instead — it alerts the control room immediately.
What this role can and cannot do
Enforced on the server, not just hidden in the interface.